Cookie Policy
This Cookie Policy explains how Genpower Ltd uses cookies and similar technologies on our websites, including Hyundai Power Products and associated group brands.
Cookies help our website work correctly, improve your experience, and (where enabled) help us understand site usage and show relevant marketing.
By using our website, you agree to our use of cookies in line with this policy and your cookie preferences.
Who we are
Genpower Ltd is the company behind Hyundai Power Products and associated brands.
Genpower Ltd
Isaac Way
Pembroke Dock
SA72 4RW
United Kingdom
Telephone: 01646 687 880
Email: gdpr@genpower.co.uk
What are cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website.
They help websites remember information about your visit, such as:
- Items added to your basket
- Login/session details
- Site preferences
- Pages visited
Cookies can also be used for analytics, security, and marketing.
Types of cookies we use
1) Strictly necessary cookies
These cookies are essential for the website to function properly. They support core features such as:
- Shopping basket and checkout
- Account login
- Site security
- Load balancing and performance
- Session management
These cookies cannot usually be switched off because the site would not work correctly without them.
2) Analytics and performance cookies
These cookies help us understand how visitors use our website so we can improve performance and user experience.
For example, they may help us see:
- Which pages are most visited
- How users move around the site
- Whether users experience errors
- How effective certain content or campaigns are
3) Functionality cookies
These cookies remember choices you make to improve your browsing experience, such as:
- Preferred store view
- Language or currency settings
- Previously viewed products
4) Advertising and marketing cookies
These cookies may be used to show more relevant adverts and marketing messages, and to measure campaign performance.
They may be set by us or by third-party advertising partners (for example, Google or Meta), depending on the services used on the website.
Third-party cookies and services
We work with trusted third-party services that may place cookies or process website usage data on our behalf. These may include services such as:
- Google (Analytics, Ads, Tag Manager)
- Meta (Facebook)
- Zendesk
- Klarna (during checkout/payment options)
- Other approved analytics, support, or marketing platforms used by Genpower Ltd
These third parties process data in line with their own privacy and cookie policies.
Managing your cookie preferences
You can manage your cookie preferences in the following ways:
- Through our cookie banner or cookie settings tool (where available)
- Through your browser settings (you can block or delete cookies)
- Through third-party opt-out tools (for some analytics/advertising services)
Please note: blocking certain cookies may affect how the website functions, especially checkout, account login, and other core features.
Examples of cookies used on our website
Depending on your activity and the platform being used, examples of cookies may include:
- CART – associates your activity with your shopping cart
- CATEGORY_INFO – stores category information to improve page loading
- COMPARE / RECENTLYCOMPARED – stores products you compare
- CURRENCY / STORE – stores your preferred currency or store view
- CUSTOMER / CUSTOMER_AUTH / CUSTOMER_INFO – supports account login and customer sessions
- FRONTEND / NO_CACHE / EXTERNAL_NO_CACHE – session and caching controls
- LAST_CATEGORY / LAST_PRODUCT / VIEWED_PRODUCT_IDS – stores recently viewed items
- PERSISTENT_SHOPPING_CART – stores basket and browsing history (if enabled)
- WISHLIST / WISHLIST_CNT – stores wishlist information
- USER_ALLOWED_SAVE_COOKIE – stores your cookie preference choice
- Google Analytics cookies – website analytics and usage tracking (where enabled)
The cookies used may change over time as our website platform and services are updated.
How long cookies stay on your device
Some cookies are deleted when you close your browser (session cookies).
Others remain on your device for a set period or until deleted (persistent cookies). This allows the website to remember your preferences when you return.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in law, technology, or how we use cookies.
Please check this page occasionally for updates.
Contact us
If you have any questions about this Cookie Policy or how we use cookies, please contact:
Genpower Ltd
Email: gdpr@genpower.co.uk
Telephone: 01646 687 880
